FastTrak TX2200, TX2300 User Manual iv Chapter 4: FastBuild™ Utility...31 FastTrak BIOS.
FastTrak TX4310 User Manual ii. (Promise Technology). No part of this manual may be. FastTrak TX4310 User Manual vi Chapter 4: FastBuild™ Utility.
TX2200 / TX2300 TX4200 / TX4300 USER MANUAL Version 2.0 FASTTRAK FastTrak TX2200/2300,TX4200/4300 User Manual Copyright © 2005 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology. Trademarks Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Important data protection information You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual, it is possible that this document may contain technical inaccuracies, typographical, or other errors. Promise Technology assumes no liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise, that may result from such error, including, but not limited to loss of data or profits. Promise Technology provides this publication “as is” without warranty of any kind, either express or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose. The published information in the manual is subject to change without notice. Promise Technology reserves the right to make changes in the product design, layout, and driver revisions without notification to its users. This version of the User Manual supersedes all previous versions. Recommendations The appearance in this manual of products made by other companies, including, but not limited to software, servers and disk drives, is for the purpose of illustration and explanation only. Promise Technology does not recommend, endorse, prefer or support any product made by another manufacturer. ii Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 FastTrak TX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 WebPAM Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Key Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Chapter 2: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Unpack Your FastTrak Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Install the FastTrak Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Install the Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Create Your Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 WebPAM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Utility Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Operating System Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Install WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Chapter 3: Install Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Make an Installation Floppy Diskette . . . . . . . . . . . . . . . . . . . . . . . .26 Windows Server 2003 New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Confirm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Windows XP New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Confirm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Windows 2000 New Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Existing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Confirm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 iii FastTrak TX2200/2300, TX4200/4300 User Manual Chapter 4: FastBuild™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 FastTrak BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 View Drive Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Create a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 One Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Two Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 View Drive Assignments, Split Disk Drives . . . . . . . . . . . . .40 Delete Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Controller Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 System Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Logical Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Chapter 5: WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Log-in to WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Regular Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Secure Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Log-out of WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Add a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Event Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Delete a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Change a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Change a User’s Email Address . . . . . . . . . . . . . . . . . . . . . . . .52 Change a User’s Access Rights . . . . . . . . . . . . . . . . . . . . . . . .53 Host Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Utility Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 FastTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Controller Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Controller Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Controller Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Physical Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Media Patrol Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Physical Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Physical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Physical Drive Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Physical Drive Bad Sector Log . . . . . . . . . . . . . . . . . . . . . . . . .67 Locate a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 iv Contents Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Logical Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Create a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 JBOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Delete a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Logical Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Logical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Logical Drive Migration and Expansion . . . . . . . . . . . . . . . . . . .76 FastTrak TX2200, TX2300 . . . . . . . . . . . . . . . . . . . . . . . .76 FastTrak TX4200, TX4300 . . . . . . . . . . . . . . . . . . . . . . . .76 On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Scheduled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Cancel a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Logical Drive Rebuild . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Scheduled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Cancel a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Automatic Rebuild . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Synchronize/Redundancy Check All Logical Drives . . . . . . . . .82 Logical Drive Synchronization/Redundancy Check . . . . . . . . .84 On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Scheduled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Cancel a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Logical Drive Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Logical Drive Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Logical Drive Critical / Offline . . . . . . . . . . . . . . . . . . . . . . . . . .86 When a Disk Drive Fails . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Replace the Failed Disk Drive . . . . . . . . . . . . . . . . . . . . . .88 Rebuild Your Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . .88 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Enclosure View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Spare Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Create a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Delete a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Chapter 6: Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 About FastTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Adapter BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 v FastTrak TX2200/2300, TX4200/4300 User Manual RAID 0 – Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 RAID 1 – Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 RAID 10 – Mirror / Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 About Dual Data Redundancy . . . . . . . . . . . . . . . . . . . . . .99 JBOD – Single Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 JBOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Other Logical Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Stripe Block Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Cache Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Logical Drive Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 RAID Level Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Ranges of Disk Array Expansion . . . . . . . . . . . . . . . . . . .105 Chapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Pre-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Motherboard Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 System CMOS Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Drive Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Operating System-Related Issues . . . . . . . . . . . . . . . . . . . . .111 Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Post-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Performance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Return Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Appendix A: Partition and Format . . . . . . . . . . . . . . . . . . . . . . . . . .121 Appendix B: Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 BIOS and Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Software Driver Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 WebPAM Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 vi Chapter 1: Introduction • • • • • • About This Manual, below Overview (page 2) FastTrak TX Series (page 2) WebPAM Software (page 3) Key Features and Benefits (page 3) Specifications (page 6) Thank you for purchasing Promise Technology’s FastTrak TX2200/2300 or TX4200/4300 RAID Controller card. About This Manual This User Manual describes how to setup, use and maintain your FastTrak TX Series RAID Controller cards. This manual includes a full table of contents, chapter task lists and numerous cross-references to help you find the specific information you are looking for. Also included are four levels of notices: Note A Note provides helpful information such as hints or alternative ways of doing a task. Important An Important calls attention to an essential step or point required to complete a task. Important items include things often missed. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them. Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. 1 FastTrak TX2200/2300, TX4200/4300 User Manual Overview The PC which you are using either already contains FastTrak TX2200/2300 or TX4200/4300 RAID Controller card installed by a third-party or you have acquired a FastTrak TX2200/2300 or TX4200/4300 retail product for your existing PC and plan to install the card yourself. • • For PC owners wishing to install their TX2200/2300 or TX4200/4300 RAID Controller card, go to Chapter 2: Installation on page 5. For PCs with a FastTrak TX2200/2300 or TX4200/4300 RAID Controller card already installed, and you are experiencing any difficulties with the disk drives being recognized by the card, go to Chapter 6: Troubleshooting on page 51. If your operating system has crashed for some reason or you have downloaded updated drivers from the Promise website (www.promise.com), you may wish to reinstall software drivers for the FastTrak TX2200/2300 or TX4200/4300 RAID controller card. See Chapter 4: Installing Drivers on page 33. • FastTrak TX Series Promise originally designed the FastTrak TX2200/2300 and TX4200/4300 as a cost-effective, high performance RAID controller cards that add performance and/or reliability to PC desktops and/or servers using Serial ATA drives. FastTrak TX2200/2300 have two independent data channels to support a maximum of two Serial ATA drives and supports: • • Stripe (RAID 0) – Identical drives can read and write data in parallel to increase performance. Mirror (RAID 1) – Mirror increases read performance through load balancing and elevator sorting while creating a complete backup of your files. FastTrak TX4200/4300 have four independent data channels to support a maximum of four Serial ATA drives and supports: • • • Stripe (RAID 0) – Identical drives can read and write data in parallel to increase performance. Mirror (RAID 1) – Mirror increases read performance through load balancing and elevator sorting while creating a complete backup of your files. Mirror / Stripe (RAID 10) – Combining mirror with stripe offers both high read/ write performance and fault tolerance A FastTrak TX2200/2300 or TX4200/4300 striped logical disk can double the sustained data transfer rate of Serial ATA drives. 2 Chapter 1: Introduction FastTrak TX2200/2300 and TX4200/4300 offer fault tolerant, data redundancy for entry-level network file servers or simply for desktop PC users wanting to continually protect valuable data on their PC. Should a drive that is part of a mirrored logical disk fail, FastTrak TX2200/2300 and TX4200/4300 use the mirrored drive (which contains identical data) to assume all data handling. When a new replacement drive is later installed, FastTrak TX2200/2300 and TX4200/4300 rebuild data to the new drive from the mirrored drive to restore fault tolerance. FastTrak TX2200/2300 and TX4200/4300 bootable BIOS supports individual drives larger than 137 GB. With FAT32 and NTFS partitioning, the logical disk can be addressed as one large single volume. WebPAM Software The Web-based Promise Array Management (WebPAM) RAID management software offers local management and monitoring of FastTrak disk arrays. Browser-based GUI provides email notification of all major events/alarms, memory cache management, logging for Windows servers, disk array maintenance, rebuild, and access to all components in disk array (server, controller, data channels, individual drives, and enclosure). For information on using WebPAM, refer to “Chapter 5: WebPAM” on page 43. Key Features and Benefits The following information offers an overview of the major features of your new Promise FastTrak TX2200/2300 and TX4200/4300. Advanced Hardware Design Features Supports 66 MHz PCI bus motherboards (automatically backward compatible with 33 MHz PCI slots) Supports: data stripe (RAID 0), mirror (RAID 1), and mirror/stripe (RAID 10) RAID 10 on 4200/4300 only Benefits Allows maximum data transfers of up to 266MB per second (133 MB/s in 33 MHz slot) over the bus to dramatically reduce the time to save and retrieve large files. Provides dramatic increase in drive performance and/or fault tolerant options. Offers performance customization and data rebuilds from the BIOS menu. TX 2300 and TX4300 support Burst data transfer rates up to 300 MB/s from Serial ATA Specification II Serial ATA drives to boost overall system performance. 3 FastTrak TX2200/2300, TX4200/4300 User Manual Advanced Hardware Design Features Benefits TX 2200 and TX4200 support Burst data transfer rates up to 150 MB/s from Serial ATA Specification 1.0a Serial ATA drives to boost overall system performance. Independent data channels for Serial ATA drives PCI Plug-n-Play, PCI Interrupt sharing and coexists with motherboard IDE and SCSI controllers Drives can multiply their data transfer performance when striped together and each drive uses a separate data channel. Easy to install; supports up to 4 Serial ATA drives on the FastTrak RAID Controller card while still supporting 4 devices on motherboard ATA controller. Supports multiple logical disks TX2200/2300 supports up to 2 logical disks, TX4200/4300 supports up to 8 logical disks (2 LUNs per physical disk). Supports online logical disk expansion Supports online logical disk migration Supports Hot Spare drive Add disk drives to the logical disk without affecting data availability. Change RAID level without affecting data availability. Uses any free disk to replace a failing disk in a logical disk automatically. Utilizes FastBuild™ automenu Has “Auto Setup” option for quick and easy from the FastTrak onboard logical disk builds. BIOS Displays status and error checking messages during bootup Supports S.M.A.R.T. monitoring and reporting Employs the latest Promise PCI Serial ATA ASIC technology Mirror supports automatic background rebuilds DOS based flash upgrade of BIOS and Firmware Gigabyte Rounding Notifies user of possible errors and allows for recovery of mirrored drive logical disks directly from FastBuild™. Polls status every 15 minutes, reports through WebPAM. Fully supports Serial ATA specifications with 150 and 300 MB/sec timing and CRC error-checking at high speeds. Fault tolerance can be restored automatically without rebooting. Verifies proper file, option to backup existing file. Download files from Promise website. Allows easier interchangeability among disk drive vendors. 4 Chapter 1: Introduction Advanced Hardware Design Features Benefits System reboot not required System boot process continues without after create, delete, migrate or restarting. expand logical disk Compatibility Features Complies with PCI v2.3 Local Bus standard Complies with SATA Specification 1.0a Benefits Provides highest level of hardware compatibility. Provides full compatibility with first generation Serial ATA hard drives. Complies with Serial ATA II: Provides enclosure and drive monitoring Extensions to Serial ATA 1.0a compatibility. Specification Compliant with PCI Bus Master standard. PCI Bus Master support Provides 32-bit I/O and, Bus Master, and Serial ATA performance for optimal system performance. Tested compatibility to coexist Improves system performance and minimizes with motherboards that have system conflicts for new and existing integrated IDE controllers installations. Compatible with all major SATA generation 1 and SATA generation 2, phase 1 and phase 2 disk drives Features LBA support Supports BIOS Boot Specification Compatible with Promise SuperSwap enclosures Promise performs verification testing with major drive manufacturers and development partners. Supports drives greater than 137 GB capacity. All logical disks attached to the FastTrak card appear in the BBS-compliant motherboards BIOS boot list. Provides enclosure management including fan, temperature and voltages. 5 FastTrak TX2200/2300, TX4200/4300 User Manual Specifications • • • Low-profile printed circuit board PCI Slot 33 MHz or 66 MHz Controller card dimensions TX2200/2300/4300 (HWD): 2.25 x 4.75 x 0.33 inches (57 x 121 x 8 mm) TX4200 (HWD): 2.00 x 4.69 x 0.33 inches (57 x 119 x 8 mm) Operating temperatures: 32° to 122°F (0°C to 50°C) Operating humidity: 5% to 95% non-condensing • • 6 Chapter 2: Installation • • • • • Unpack Your FastTrak Card (below) Install the FastTrak Card (page 8) Install the Disk Drives (page 10) Create Your Logical Drive (page 13) WebPAM Installation (page 16) This Chapter is designed to quickly get your FastTrak TX Series RAID Controller card up and running. If you plan to run the WebPAM software, you must also install the driver appropriate to your operating system. See “Chapter 3: Install Drivers” on page 25. Unpack Your FastTrak Card When you receive the FastTrak TX Series RAID Controller card, the package should contain the items listed below: • • • FastTrak TX2200/2300 or TX4200/4300 Serial ATA RAID Controller card Quick Start Guide 0.65 m (26 inch) Serial ATA data cables. Two 1.5 Gb cables for TX2200, two 3.0 Gb cables for TX2300, four 1.5 Gb cables for TX4200, four 3.0 Gb cables for TX4300 Y power splitter cable, one for TX2200/2300, two for TX4200/4300 CD with all Promise RAID Management (WebPAM) software, Windows drivers and FastTrak TX2200/2300, TX4200/4300 User Manual • • If any of the items are missing or appear to be damaged, please contact your dealer or distributor immediately. Warning The electronic components on the FastTrak RAID Controller card are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the FastTrak card or its subassemblies. 7 FastTrak TX2200/2300, TX4200/4300 User Manual Warning Before installing the adapter into an existing system, backup any important or useful data. Failure to follow this accepted PC practice could result in data loss. Note The FastTrak TX Series RAID Controller card is a PCI Plug-n-Play (PnP) device. No changes are necessary in the motherboard CMOS/BIOS Setup for resources or drive types in most applications. Install the FastTrak Card The FastTrak TX2200/2300 or TX4200/4300 Serial ATA RAID card fits into any available PCI slot on your PC's motherboard (below): • • 32-bit PCI slot (must be PCI 2.2 or 2.3 compliant) The 32-bit portion of a 64-bit PCI or PCI-X slot 8 Chapter 2: Installation Attaching screw Bracket System frame FastTrak Serial ATA RAID card Motherboard PCI slots 1. 2. 3. 4. Remove the cover of your system. Install the FastTrak Serial ATA RAID card into the open PCI slot. Fasten the controller card bracket to the system’s frame. Attach your system case’s 2- or 4-pin LED cable to the LED connector on the FastTrak card (see Install the Disk Drives, below). 9 FastTrak TX2200/2300, TX4200/4300 User Manual Install the Disk Drives Important If you wish to include your current bootable Serial ATA drive using the Windows operating system as part of a bootable Mirrored (RAID 1) logical drive on your FastTrak card, do NOT connect the disk drive to the FastTrak yet. You MUST install the Windows driver software first onto this drive while it is still attached to your existing disk drive controller. The FastTrak TX2200/2300 and TX4200/4300 RAID Controller cards support only Serial ATA disk drives. For optimal performance, install disk drives of the same model and capacity. The drives’ matched performance allows the logical drive to function better as a single drive. Level RAID 0 RAID 1 RAID 10 JBOD Number of Drives any number 2 only 4 only 1 only The table above shows the number of drives required for each RAID level. If you plan to create a mirror (RAID 1) for protection, you can use two new drives OR use an existing drive and a new drive. The new drive must be the same size or larger than the existing drive. 1. Install the disk drives into the disk drive bays of your system. Caution Use of removable disk drive enclosures other than Promise Technology’s SuperSwap is not supported and may result in performance loss or other undesired results. 10 Chapter 2: Installation Individual LED Connectors Aggregate LED Connectors Port 2 / Channel 2 Port 1 / Channel 1 FastTrak TX2200 Management Connector FastTrak TX2200/2300 Serial ATA RAID Controller card Individual LED Connectors Aggregate LED Connectors Port 1 / Channel 1 Port 3 / Channel 3 Port 4 / Channel 4 Management Connector Port 2 / Channel 2 FastTrak TX4200 FastTrak TX4200 Serial ATA RAID Controller card 11 FastTrak TX2200/2300, TX4200/4300 User Manual Port 1 / Channel 1 Port 2 / Channel 2 Individual LED Aggregate LED Connectors Connectors Management Connector Port 3 / Channel 3 Port 4 / Channel 4 FastTrak TX4300 FastTrak TX4300 Serial ATA RAID Controller card 2. 3. Attach one Serial ATA data cable to each disk drive. Then attach the other ends of the cables to the connectors on the FastTrak card (above). Attach the Y-cable power splitters to your Serial ATA disk drives. If you are using a Promise SuperSwap 1100 or 4100 enclosure in your PC: • • Connect the power cables to the SuperSwap enclosure. Attach a SMBus cable from the Management Connector on the FastTrak card to the Management Connector on the first enclosure These actions are described in Chapter 2 of the SuperSwap User Manual. 12 Chapter 2: Installation Create Your Logical Drive You will now use the onboard FastBuild BIOS utility to create a logical drive with the attached drives. For an explanation of the logical drive concepts, see Chapter 6 Note You can omit this step and create your logical drive using the WebPAM software. 1. Boot your system. If this is the first time you have booted with the FastTrak card and drives installed, the Promise onboard BIOS will display the following screen (below). 2. Press the Ctrl-F keys to display the FastBuild Utility Main Menu (below). 3. Press 2 on the Main Menu screen to display the Define LD Menu (below). 13 FastTrak TX2200/2300, TX4200/4300 User Manual 4. Press the arrow keys to highlight an logical drive number you want to define and press Enter to select it. The Define LD Menu for the logical drive number you selected will next appear (below). 5. Choose the RAID Level you want. In the Define LD Menu section, press the Spacebar to toggle through logical drive types: • • • • RAID 0 (Stripe) RAID 1 (Mirror) RAID 10 (Stripe / Mirror) JBOD (Single Drive) 14 Chapter 2: Installation 6. Press the arrow keys to move to the next option. Option choices depend on the RAID Level you selected. • • Fast Init erases the Master Boot Record (MBR) of the disk drives when this feature is set to ON. Applies to RAID 0, 1 or 10. Stripe Block Size. Press the Spacebar to toggle through 32, 64 or 128KB. 64KB is the default. See “Stripe Block Size” on page 102 for more information. Applies to RAID 0 or 10. 7. Press the arrow keys to move to Disk Assignments. Press the spacebar to toggle between N and Y for each available drive. Y means this disk drive will be assigned to the logical drive. Assign the appropriate number of disk drives to your logical drive. Refer to the table under “Install the Disk Drives” on page 10. A disk drive that is not assigned to a logical drive will automatically function as a Hot Spare Drive. 8. Press Ctrl-Y to save your logical drive configuration. You have the option allocating a portion to a second logical drive. This option is discussed under “Create a Logical Drive” on page 36. 9. Press any key (except for Ctrl-Y) to use the full portion of the logical drive for one logical drive. 10. Press Esc to exit to the Main Menu. Press Esc again to exit the Utility. 11. Press Y to restart the computer. You have successfully created a new RAID logical drive. Important You must be partition and format your new logical drive before you can use it. Use the same method of partitioning and formatting a logical drive as you would any other fixed disk added to your computer system. 15 FastTrak TX2200/2300, TX4200/4300 User Manual WebPAM Installation Important Install the FastTrak software drives for your operating system before installing WebPAM. See “Chapter 3: Install Drivers” on page 25 for instructions. WebPAM installation software will install two major components: • • Utility Server – WebPAM RAID monitoring and Networking software Java Runtime Environment (if not previously installed) Utility Server The Utility Server installs on the PC with the FastTrak RAID Controller card (the “Host PC”). The Internet Desktop PC with Internet browser Laptop PC with Internet browser Router & Firewall Networked PC with Internet browser File Server with Utility Server Host PC with FastTrak Controller Host PC with FastTrak Controller Host PC with FastTrak Controller Figure 12.WebPAM on a network 16 Chapter 2: Installation Java Runtime Environment If you are planning to use other applications that rely on JRE or JDK, always install them first before you install WebPAM. WebPAM will use the existing JRE rather than installing a second one. WebPAM will install JRE 1.4 on your system unless you already have JRE or JDK versions 1.3.0 or 1.4. Operating System Support On the Host PC where you install the FastTrak controller and WebPAM, Promise Technology recommends: • • • • • Windows 2000 Windows XP Professional Windows 2003 Red Hat EL 4.0 SuSE ES 9.0 The Utility Server supports these operating systems. Choose one of them to take full advantage of all the features of WebPAM. Install WebPAM Windows Follow these steps to install WebPAM on your Windows-based PC or Server. 1. 2. 3. 4. Boot up the PC/server and launch Windows. If the computer is already running, exit all programs. Insert the software CD into your CD-ROM drive. Double-click on the Install CD's icon to open it. Double-click on the Installer icon to launch it (right). The first WebPAM installation dialog box appears. Go to “WebPAM Installation for Windows and Linux, continued” on page 18 Linux Follow these steps to install WebPAM on your Linux-based PC or Server. 1. Boot up the PC/server and launch the Linux GUI. If the computer is already running, exit all programs. 2. 3. Insert the software CD into your CD-ROM drive. In the CD window, double-click on the webpam...bin icon to begin installation (right). 17 FastTrak TX2200/2300, TX4200/4300 User Manual 4. When the Run or Display? dialog box appears, click Run in Terminal. After several moments, the Terminal window closes and the first WebPAM PRO installation dialog box appears. WebPAM Installation for Windows and Linux, continued The first WebPAM installation dialog box appears, as shown below. 5. When the Introduction screen appears (above), click the Next button. 18 Chapter 2: Installation 6. When the License Agreement appears (above), click the “I accept the terms of the license agreement” radio button. Then click the Next button. 19 FastTrak TX2200/2300, TX4200/4300 User Manual 7. When the Choose Install Folder screen appears (above), make your selection of a folder for the WebPAM applications you are installing. The default folder is C:Program FilesPromiseWebPAM 2.0. If you want a different folder, type its location or click the Browse button and select a new location. If you change your mind and want the default location, click on the Back button, then the Next button. Click the Next button when you are finished. 8. When the SSL Security Options screen appears (above), you can check External Security. An explanation follows. External SSL Security – Applies security to all connections involving the Internet or outside your company firewall. Security options are invisible to authorized users. Promise Technology provides a default certificate for the server as well as for internal data communication. However, in some cases it is always better to install and verify your own certificate for the webserver. And, and if possible, verify certificate by certificate authority like Verisign or Thwate. See your MIS Administrator for guidance. Click the Next button when you have made your choice. 20 Chapter 2: Installation 9. When the Installation Summary screen appears (above), review your choices. To make changes, click the Back button. To continue, click the Install button. 21 FastTrak TX2200/2300, TX4200/4300 User Manual 10. When the Install Complete screen appears (above), the installation process is finished. Click the Finish button. 22 Chapter 2: Installation 11. When the Install Complete screen appears (above), the installation process is finished. Click the Finish button to go to the Promise Registration website. Important Registration of your FastTrak and WebPAM provides useful information that helps Promise Technologies to offer better products and support. Please take a few minutes to register. Thanks! This completes the WebPAM installation. Go to“Chapter 5: WebPAM” on page 45 for information about using WebPAM. 23 FastTrak TX2200/2300, TX4200/4300 User Manual 24 Chapter 3: Install Drivers • • Make a Driver Installation Diskette, page 26 Windows Server 2003 • • • • • • • • • • • New, page 27 Exsting, page 28 Confirm, page 28 New, page 29 Exsting, page 30 Confirm, page 30 New, page 31 Exsting, page 32 Confirm, page 32 Windows XP Windows 2000 Following are driver installation procedures for the Windows operating systems that support the FastTrak TX Series RAID Controller card. The FastTrak drivers for Windows are included on the CD. Drivers and installation instructions for Linux are downloadable from the Promise website at www.promise.com. Important If you wish to include your current bootable drive using the Windows 2000, XP or Server 2003 operating system as part of a bootable Mirrored (RAID 1) disk array, you MUST install the FastTrak driver to this drive while it is still attached to your existing disk drive controller. 25 FastTrak TX2200/2300, TX4200/4300 User Manual Make an Installation Floppy Diskette This procedure requires one write-enabled blank 3.5-inch diskette. 1. 2. Place your blank diskette in the appropriate drive. Insert the Promise CD into your CD-ROM drive. The display screen should open automatically. If the display screen does not open, click on MyComputer > CD Drive D: and double-click on the Launch.exe icon. Click on the Windows Driver button. The Disk Copy Utility opens. Click the Create button in the Utility. A confirmation box appears. Click the Yes button in the confirmation box. The utility prepares your driver installation diskette. When the utility is finished, it displays a message. In the message, click the OK button. Click the Exit button to close the Promise CD. 3. 4. 5. 6. 7. 26 Chapter 3: Install Drivers Windows Server 2003 New Installation The following details the installation of the FastTrak TX Series RAID Controller drivers while installing Windows Server 2003. 1. Start the installation: • • 2. 3. 4. 5. 6. Floppy Install: Boot the computer with the Windows Server 2003 installation diskettes. CD-ROM Install: Boot from the CD-ROM. Press F6 after the message "Press F6 if you need to install third party SCSI or RAID driver" appears. When the Windows Server 2003 Setup window is generated, press S to specify an Additional Device(s). Insert the FastTrak driver diskette into drive A: and press Enter. Choose Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller from the list that appears on screen, and then press the Enter. Press S to use the driver on the floppy disk and then press Enter to continue with installation. The Windows Server 2003 Setup screen will appear again saying “Setup will load support for the following mass storage devices:” The list will include “Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller”. NOTE: If there are any additional devices to be installed, specify them now. When all devices are specified, continue to the next step. 7. From the Windows Server 2003 Setup screen, press the Enter. Setup will now load all device files and then continue the Windows Server 2003 installation. 27 FastTrak TX2200/2300, TX4200/4300 User Manual Existing Installation After installing the FastTrak TX Series RAID Controller card and rebooting your system, Windows Server 2003 setup will show a “Found New Hardware” dialog box. Under Windows 2003, “RAID Controller” will be displayed. 1. 2. 3. 4. 5. Insert the FastTrak driver diskette into the A: drive. Choose Install the software automatically and press the Enter key. Choose Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller from the list that appears on screen, and then press the Enter key. If using a driver that has not been digitally signed by Microsoft, you will be asked if you want to continue the installation. Click Continue anyway. When the New Hardware Wizard has finished installing the FastTrak driver, click Finish. Confirm Installation 1. 2. 3. Right-click on the My Computer icon and select Manage from the popup menu. From the left panel, select Device Manager. Click the “+” in front of SCSI and RAID controllers. “Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller” and “Promise RAID Console SCSI Processor Device” should appear. 28 Chapter 3: Install Drivers Windows XP New Installation The following details the installation of the FastTrak TX Series RAID Controller drivers while installing Windows XP. 1. Start the installation: • • 2. 3. 4. 5. 6. Floppy Install: Boot the computer with the Windows XP installation diskettes. CD-ROM Install: Boot from the CD-ROM. Press F6 after the message "Press F6 if you need to install third party SCSI or RAID driver" appears. When the Windows XP Setup window is generated, press S to specify an Additional Device(s). Insert the FastTrak driver diskette into drive A: and press Enter. Choose Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller from the list that appears on screen, and then press the Enter. Press S to use the driver on the floppy disk and then press Enter to continue with installation. The Windows XP Setup screen will appear again saying “Setup will load support for the following mass storage devices:” The list will include “Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller”. NOTE: If there are any additional devices to be installed, specify them now. When all devices are specified, continue to the next step. 7. From the Windows XP Setup screen, press the Enter. Setup will now load all device files and then continue the Windows XP installation. 29 FastTrak TX2200/2300, TX4200/4300 User Manual Existing Installation After installing the FastTrak TX Series RAID Controller card and rebooting your system, Windows XP setup will show a “Found New Hardware” dialog box. 1. 2. 3. 4. 5. Insert the FastTrak driver diskette into the A: drive. Choose Install the software automatically and press the Enter key. Choose Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller from the list that appears on screen, and then press the Enter key. If using a driver that has not been digitally signed by Microsoft, you will be asked if you want to continue the installation. Click Continue anyway. When the New Hardware Wizard has finished installing the FastTrak driver, click Finish. Confirm Installation 1. 2. 3. Right-click on the My Computer icon and select Manage from the popup menu. From the left panel, select Device Manager. Click the “+” in front of SCSI and RAID controllers. “Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller” and “Promise RAID Console SCSI Processor Device” should appear. 30 Chapter 3: Install Drivers Windows 2000 New Installation The following details the installation of the FastTrak TX Series RAID Controller drivers while installing Windows 2000. 1. Start the installation: • • 2. 3. 4. 5. Floppy Install: Boot the computer with the Windows 2000 installation diskettes. CD-ROM Install: Boot from the CD-ROM. Press F6 after the message “Press F6 if you need to install third party SCSI or RAID driver” appears. When the Windows 2000 Setup window is generated, press S to specify an Additional Device(s). Insert the FastTrak driver diskette into drive A: and press Enter. Choose Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller from the list that appears on screen then press Enter. The Windows 2000 Setup screen will appear again saying “Setup will load support for the following mass storage devices:” The list will include “Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller”. NOTE: If there are any additional devices to be installed, specify them now. When all devices are specified, continue to the next step. 6. From the Windows 2000 Setup screen, press Enter. Setup will now load all device files and then continue the Windows 2000 installation. 31 FastTrak TX2200/2300, TX4200/4300 User Manual Existing Installation After installing the FastTrak TX Series RAID Controller card and rebooting your system, Windows 2000 setup will show a “New Hardware Found” dialog box. Under Windows 2000, “PCI Mass Storage Controller” will be displayed. 1. 2. 3. 4. 5. 6. 7. 8. 9. Choose Add New Hardware Wizard from the list, and then press Enter. Choose Add/Troubleshoot a device and click Next. The new hardware wizard will show device list Choose Mass Storage controller and click Next. At the following screen click Finish. Choose Display a list the known drivers for this device so that I can choose a specific driver then click Next. When the Windows 2000 supported SCSI adapter drivers list appears, click Have disk. Insert the FastTrak driver diskette in drive A:. Type A:Win2000 in the text box. Click OK. Choose Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller from the list that appears on screen, then click Next. Click Yes to confirm continue the installation and copy the driver to system. Windows 2000 will then restart for the driver installation to take effect. 10. Remove the diskette and click Finish to restart the system. Confirm Installation 1. 2. 3. Right-click on the My Computer icon and select Manage from the popup menu. From the left panel, select Device Manager. Click the “+” in front of SCSI controllers. “Windows Promise FastTrak TX [2200, 2300, 4200, 4300] (tm) Controller” and “Promise RAID Console SCSI Processor Device” should appear. 32 Chapter 4: FastBuild™ Utility • • • • FastTrak BIOS (below) Main Menu (page 34) Create a Logical Drive (page 36) • • Delete Logical Drive (page 41) Controller Configuration (page 42) Logical Drive Problems (page 43) View Drive Assignments (page 35) • FastTrak BIOS The FastTrak BIOS is a built-in component of the FastTrak TX Series RAID Controller card. When the FastTrak BIOS loads during bootup, it displays pertinent information about the RAID logical drives that it finds. At this point, you can press Ctrl-F to enter the FastBuild Configuration Utility. When the FastTrak BIOS screen appears, press Ctrl-F to enter the FastBuild Utility. The FastTrak BIOS screen displays the following information: ID – An identification number assigned to each logical drive by the BIOS. Mode – The RAID mode (level) configuration of the logical drive Size – The data capacity of the logical drive in MB (Megabytes). Track-Mapping – This is the CHS (Cylinder/Head/Sector) equivalent of the logical drive geometry as hosted by the FastTrak BIOS int 13h disk services. Status – Shows one of three logical drive conditions: Functional – The logical drive is fully operational, and no problems are present. Critical – The logical drive is operational, but has lost its fault tolerance. For RAID levels 1 and 10, the logical drive contains a failed drive. If there is a hot 33 FastTrak TX2200/2300, TX4200/4300 User Manual spare drive, the logical drive will rebuild automatically. You must identify and replace the failed disk drive. Offline – The logical drive is no longer operational and the FastBuild utility cannot rebuild it. You must identify and replace the failed drive(s). Then you can create a new logical drive and copy your data to it from the last tape backup or other device. For RAID levels 1 and 10, at least two or more disk drives in the logical drive have failed. For a RAID 0 or JBOD logical drive, at least one disk drive has failed. Main Menu When the FastTrak BIOS displays on your computer screen, press Ctrl-F to launch the FastBuild utility and display the Main Menu. The Main Menu (above) has five options: • • • • • Press 1 to view disk drive assignments Press 2 to create a logical drive or view information about an existing logical drive. Press 3 to delete a logical drive. Press 4 to view and change controller configuration. Press Esc (Escape) to exit the menu. 34 Chapter 4: FastBuild™ Utility View Drive Assignments From the Main Menu screen, press 1 to see the View Drive Assignments screen (below). This screen reports disk drive assigments and provides the following information: Channel: ID – Shows the FastTrak Controller channel ID (1 through 4) to which a particular disk drive is attached. Drive Model – Identifies the manufacturer, model, and model number (if applicable) of each disk drive. Capacity (MB) – Reflects the capacity in MB (megabytes) of the disk drive. Assignment – This field identifies the logical drive to which the disk drive belongs. In the example above, there is one logical drive composed of three disk drives. LD 1-2 means logical drive 1, disk drive 2. Unassigned drives are labeled free and are considered hot spares to provide fault tolerance. Unassigned drives may also be used to create a new logical drive at any time. Extent – An extent is a portion of the disk drive. The FastTrak TX Series RAID Controller card allows you to split the capacity of a disk drives between two logical drives. The portion of a disk drive available to be used in a logical drive is called an extent. The extent, or sum of two extents, is slightly smaller than the total capacity of the disk drive. See “View Drive Assignments, Split Disk Drives” on page 40 for an example of two extents for each disk drive. 35 FastTrak TX2200/2300, TX4200/4300 User Manual Create a Logical Drive 1. From the Main Menu screen, press 2 to display the Define LD Menu (below). 2. Press the arrow keys to highlight an logical drive number you want to define and press Enter to select it. The Define LD Menu for the logical drive number you selected will next appear (below). 3. Choose the RAID Level you want. In the Define LD Menu section, press the Spacebar to toggle through logical drive types: • • • • RAID 0 (Stripe) RAID 1 (Mirror) RAID 10 (Stripe / Mirror) JBOD (Single Drive) See for more information. 36 Chapter 4: FastBuild™ Utility 4. Press the arrow keys to move to the next option. Option choices depend on the RAID Level you selected. • • Fast Init erases the Master Boot Record (MBR) of the disk drives when this feature is set to ON. Applies to RAID 0, 1 or 10. Stripe Block Size. Press the Spacebar to toggle through 32, 64 or 128KB. 64KB is the default. Applies to RAID 0 or 10. 5. Press the arrow keys to move to Disk Assignments. Press the spacebar to toggle between N and Y for each available drive. Y means this disk drive will be assigned to the logical drive. Assign the appropriate number of disk drives to your logical drive. A disk drive that is not assigned to a logical drive will automatically function as a Hot Spare Drive. 6. Press Ctrl-Y to save your logical drive configuration. If you set Fast Init to ON, the following message displays: Press Ctrl-Y to perform the Fast Initialization. Press any other key to skip it. You have the option of using all of the disk drive capacity for one logical drive or allocating a portion to a second logical drive. 7. Choose one of the following: • • Use the full capacity of the disk drives for a single logical drive. Go to “One Logical Drive” below. Split the disk drives among two logical drives. This option does not apply to JBOD. Go to “Two Logical Drives” on page 38. One Logical Drive Continued from Create Logical Drive step 7, above. 1. 2. 3. Press any key (except for Ctrl-Y) to use the full portion of the logical drive for one logical drive. Press Esc to exit to the Main Menu. Press Esc again to exit the Utility. Press Y to restart the computer. You have successfully created a new RAID logical drive. You must be partition and format your new logical drive before you can use it. Use the same method of partitioning and formatting a logical drive as you would any other fixed disk added to your computer system. 37 FastTrak TX2200/2300, TX4200/4300 User Manual Two Logical Drives Continued from Create Logical Drive step 7, above. 1. Press Ctrl-Y to allocate a portion of the disk drives to the first logical drive. 2. Enter the desired capacity in MB for the first logical drive and press Enter. The Define LD Menu displays again. 38 Chapter 4: FastBuild™ Utility 3. Press the up and down arrow keys to select an available logical drive number and press Enter. 4. Choose the RAID level and options for the second logical drive. Note that the disk drives in Channels 1 and 2 reflect smaller capacities because a portion of their original capacity belongs to a different logical drive. In this example the disk drive in Channel 4 is not assigned to a logical drive in order to use it as a hot spare drive. 5. 6. 7. Press Ctrl-Y to save your logical drive configuration. Press Esc to exit to the Main Menu. Press Esc again to exit the Utility. Press Y to restart the computer. You have successfully created a new RAID logical drive. You must partition and format your new logical drive before you can use it. Use the same method of partitioning and formatting a logical drive as you would any other fixed disk added to your computer system. 39 FastTrak TX2200/2300, TX4200/4300 User Manual View Drive Assignments, Split Disk Drives After you create two logical drives from the same set of disk drives, press 1 on the Main Menu screen to see the View Drive Assignments screen (below). In this example, observe how each of the disk drives in Channels 1, 2 and 3 are split between two logical drives. Extent 1 belongs to logical drive 1 (LD 1). Extent 2 belongs to logical drive 2 (LD 2). Under Assignment, the disk drive is divided into LD 1 and LD 2. For example, LD 1-2 means logical drive 1, disk drive 2. LD 1-2 means logical drive 1, disk drive 2. Note that the combined size of the extents is slightly smaller than the total capacity of the disk drive. Unassigned drives are labeled free and are considered hot spares to provide fault tolerance in the event of a disk drive failure. Alternatively, you can use an unassigned drive to create a new logical drive. 40 Chapter 4: FastBuild™ Utility Delete Logical Drive Caution Deletion of an existing logical drive will result in the loss of all data saved on the logical drive. Record all logical drive information, including RAID level, disk members, stripe block size and gigabyte boundary, in case you wish to undo a deletion. Logical drives may possibly be recovered after deletion by immediately re-defining the logical drive with information identical to the original configuration. To delete a logical drive: 1. From the Main Menu screen, press 3 to display the Delete LD Menu (below). 2. Highlight the logical drive you wish to delete and press the Del key or Alt-D. The Delete LD Menu for the selected logical drive appears (below). 41 FastTrak TX2200/2300, TX4200/4300 User Manual 3. Press Ctrl-Y to confirm and complete logical drive deletion. The screen returns to the Delete LD Menu. Press Esc to return to the Main Menu. Controller Configuration From the Main Menu screen, press 4 to display the Controller Configuration Options screen (below). the Controller Configuration Options screen provides diagnostic information. 42 Chapter 4: FastBuild™ Utility System Resources The information in the System Resources section might be helpful for troubleshooting purposes: • • • • • The system IRQ used by the FastTrak card ATA IO Address XOR and HDMA IO Address Sequence Control IO Address Flash and SRAM IO Address Logical Drive Problems While disk drives are highly reliable, on occasion a disk drive can fail. Faulttolerant (RAID 1 and 10) logical drives go Critical when a disk drive fails. Nonfault-tolerant logical drives (RAID 0) and JBOD go Offline when a disk drive fails. When you boot your system, the FastTrak BIOS screen informs you if there is a critical or offline logical drive. Allow your PC to finish booting and use WebPAM to identify the failed drive and to rebuild your logical drive. See “Logical Drive Critical / Offline” on page 86 for more information. 43 FastTrak TX2200/2300, TX4200/4300 User Manual 44 Chapter 5: WebPAM • • • • • • Log-in to WebPAM (page 45) Log-out of WebPAM (page 47) User Management (page 47) Host Management (page 55) Utility Configuration (page 56) FastTrak (page 57) • • • • • Controller (page 58) Physical Drives (page 62) Logical Drives (page 69) Enclosures (page 90) Spare Drives (page 92) WebPAM is a RAID management software application. If you have not installed WebPAM on your PC, see “WebPAM Installation” on page 16. Log-in to WebPAM Double-click on the WebPAM icon on your desktop (right). Or, 1. 2. Launch your Browser. In the Browser address field, type in the IP address of the Host PC, as explained below. If you did not choose the External Security option during WebPAM installation (see page 20), use the Regular connection. If you chose the External Security option during WebPAM installation, use the Secure connection. Regular Connection • • • • WebPAM uses an HTTP connection . . . . . . . . . . . . . . . . . . . . .http:// Enter the Host PC’s IP address . . . . . . . . . . . . 127.0.0.1 or localhost Enter the Port number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . :8080 Add to launch WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . /promise http://127.0.0.1:8080/promise or https://localhost:8443/promise Together, your entry looks like this: Secure Connection • • • • WebPAM uses a secure HTTP connection . . . . . . . . . . . . . . .https:// Enter the Host PC’s IP address . . . . . . . . . . . . 127.0.0.1 or localhost Enter the Port number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . :8443 Add to launch WebPAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . /promise https://127.0.0.1:8443/promise or https://localhost:8443/promise 45 Together, your entry looks like this: FastTrak TX2200/2300, TX4200/4300 User Manual Note that the IP address shown above applies to a log-in at the Host PC. When you log in over a network, you will enter the Host PC’s actual IP address. When the opening screen appears (above): 1. 2. 3. Type admin in the Login ID field. Type admin in the Password field. Click the Sign in button. This is the default login for the Administrator. Each user will have their own Login ID (the User ID) and password. See “Add a User” on page 47 and “Change a User’s Password” on page 51 for more information. The Login ID and Password are case sensitive. 46 Chapter 5: WebPAM Log-out of WebPAM There are two ways to log out of WebPAM PRO: • • Close your browser window Click Logout on the WebPAM banner (below) After logging out, you must enter your user name and password to log in again. Clicking Logout brings you back to the Login Screen. User Management • • • Add a User (below) Delete a User (page 51) • • Change a User’s Password (page 51) Change a User’s Email Address (page 52) Change a User’s Access Rights (page 53) Event Notification (page 48) • Add a User 1. 2. In Tree View, click on the User Management Click on the Create tab. icon. 3. Type a User ID into the User ID field. 47 FastTrak TX2200/2300, TX4200/4300 User Manual This will be the User’s login name. 4. 5. 6. 7. 8. Type the user’s display name into the Display Name field. This could be the User’s actual name. Type a password into the Password field. Use up to 8 letters and numbers but no spaces or other characters. Type the same password into the Retype Password field. If you plan to set up Event Notification, type the user’s email address in the Email field. Under Host User Rights, check the boxes to select rights for this user. Right Creation Deletion Maintenance Meaning Permission to create a logical drive and a spare drive Permission to delete a logical drive and a spare drive Permission to migrate, rebuild and synchronize a logical drive; to run Media Patrol on a physical drive; make controller and physical drive settings Permission to receive notification of events affecting the logical drive Notification 9. Click on the Submit button. Event Notification 1. In Tree View, click on the User Management icon. 2. 3. Click on the User ID link. Click on the Settings tab. 48 Chapter 5: WebPAM The image above was shortened to fit into the available space. 4. Check the boxes of the notification events that you want to have reported to you via email and popup messages. To select events by their severity, check one of the four Select Events boxes at the top of the window. See the table on the next page. 5. Click on the Submit button. 49 FastTrak TX2200/2300, TX4200/4300 User Manual Event Notification Severity Levels Information Events Disk Plugged In Disk BSL Update Disk BSL Cleared Disk Error Fixed Disk Patrol Progress Disk Media Patrol Started Disk Media Patrol Completed Disk Media Patrol Paused Disk Media Patrol Resumed Disk Media Patrol Aborted Array Online Array Created Array Deleted Synchronization Started Synchronization Completed Synchronization Paused Synchronization Resumed Synchronization Aborted Synchronization Progress Synchronization Inconsistency Fixed Redundancy Check Started Redundancy Check Completed Redundancy Check Paused Information Events, continued Redundancy Check Resumed Redundancy Check Aborted Redundancy Check Progress Rebuild Started Rebuild Completed Rebuild Paused Rebuild Resumed Rebuild Aborted Rebuild Restarted Rebuild Progress Background Initialization Progress Background Initialization Started Background Initialization Completed Background Initialization Paused Background Initialization Resumed Background Initialization Aborted Migration Started Migration Completed Migration Paused Migration Resumed Migration Aborted Migration Progress Warning Events Disk Unplugged Disk Timeout Task Error Disk Media Patrol Aborted with Error Array Critical Array Degrade Synchronization Requested Redundancy Check Rejected Fan Error Voltage 3.3 Out Of Range Voltage 5 Out Of Range Voltage 12 Out Of Range Temperature Above Threshold PCI Parity Error Error Events Disk Setdown Disk S.M.A.R.T. Error Array Offline Synchronization Aborted with Error Redundancy Check Aborted with Error Redundancy Check Inconsistency Found Rebuild Aborted with Error Background Initialization Aborted with Error Migration Aborted with Error PCI System Error Unknown (error) 50 Chapter 5: WebPAM Delete a User 1. 2. In Tree View, click on the User Management Click on the Delete tab. icon. 3. 4. 5. Check the box to the left of the user you want to delete. Click the Delete button. In the Confirmation box, click the OK button. Change a User’s Password In WebPAM, each user can change his/her own password. To change a user’s password: 1. Log into WebPAM under the User name. 2. 3. Click on your User ID link. Click on the Settings tab. 51 FastTrak TX2200/2300, TX4200/4300 User Manual 4. 5. 6. Type a new password in the New Password field. Retype the new password in the Retype Password field. Click the Submit button. Important If a user forgets his/her password, the Administrator must delete that User and create a new User, as described above. Change a User’s Email Address In WebPAM, each user can change his/her own email address or the Administrator can do it. To change a user’s email address: 1. 2. Click on the User ID link for the user whose email address will change. Click on the Settings tab. 52 Chapter 5: WebPAM 3. 4. Type a new email address in the Email field. Click the Submit button. Change a User’s Access Rights In WebPAM, the Administrator can change a user’s access rights. To change a user’s access rights: 1. Log in as the Administrator. 2. 3. Click on the User ID link for the user whose access rights will change. Click on the Settings tab. 53 FastTrak TX2200/2300, TX4200/4300 User Manual 4. Under Host User Rights, check the boxes to select rights for this user. Right Creation Deletion Maintenance Meaning Permission to create a logical drive and a spare drive Permission to delete a logical drive and a spare drive Permission to migrate, rebuild and synchronize a logical drive; to run Media Patrol on a physical drive; make controller and physical drive settings Permission to receive notification of events affecting the logical drive Notification 5. 6. Uncheck the boxes of rights to be deleted. Click the Submit button. 54 Chapter 5: WebPAM Host Management This function provides information only. There are no user settings. To access Host Management: 1. Under Administrative Tools in Tree View, click on the Host Management icon. 2. Under Host List, click on the link to the host you want to see. The Host IP address is always 127.0.0.1. If you log in over a network, the actual IP address of the PC or server with the FastTrak card is shown.. The Information tab displays with information about the Host PC. • • • WebPAM Version – The version number of the WebPAM software. Display Name – The display name of the Host PC. “localhost” is the default. IP Address – 127.0.0.1 is the IP address of the Host PC, accessed at the Host PC. Other addresses, such as 192.168.1.184, refer to a Host PC accessed over the network. Operating System – The Operating System running on the Host PC. Java Virtual Machine – The version number of JVM running on the Host PC. • • 55 FastTrak TX2200/2300, TX4200/4300 User Manual Utility Configuration Use this function to make email settings for WebPAM and also to set the refresh interval for the Event Frame. 1. Under Administrative Tools in Tree View, click on the Utility Configuration icon. 2. Enter the Sender’s address in the Email Sender field. Be sure the sender has an account in your email system. See your IT administrator. 3. 4. 5. 6. Enter your email server in the Email Server field. Keep or change the Email Subject line. Type a new interval (in seconds) in the Event Frame Refresh Time field. 30 seconds is the default interval. Click the Submit button when you are done. 56 Chapter 5: WebPAM FastTrak The FastTrak–Information tab displays a photograph of the FastTrak TX Series RAID Controller card installed in your system. WebPAM will display the FastTrak controller installed in your system. To display this screen in Management View, click on the FastTrak View. icon in Tree If you have multiple FastTrak controller cards in the same system, they will appear under the FastTrak icon as Controller 1, Controller 2, and so on. 57 FastTrak TX2200/2300, TX4200/4300 User Manual Controller • • • • Controller Information (below) Controller Settings (page 59) Controller Schedule (page 60) Controller Lock (page 61) The term Controller refers to the device that controls your RAID. To access the controller, click on the Controller icon in Tree View. Controller Information The Information tab displays with information about the controller. • • • • • • Product Name – The Promise product name for this controller. BIOS Version – Version number of the controller’s BIOS. Driver Version – Version number of the controller’s software driver. Maximum Number of Ports – The number of ports on the controller. Maximum Physical Drives – The maximum number of physical (disk) drives the controller can support. Maximum Logical Drives – The maximum number of logical drives (arrays) the controller can support. 58 Chapter 5: WebPAM Controller Settings Click on the Settings tab to access controller settings. • Rates – Allocates system resources between the background process (such as Rebuild, Media Patrol, Expansion/Migration, Initialization and Synchronization) and the data read/write activity. A High setting assigns most of the system resources to background processes. The process will finished sooner but read/write requests are handled slower. A Medium setting tries to balance system resources between the background processes and data input/output activity. A Low setting assigns most of the system resources to handling read/write requests. Read/write requests are handled at nearly normal speed while the background processes take longer. • Automatic Rebuild Status – When enabled, and a hot spare drive is available, a critical or degraded logical drive will rebuild itself automatically. Automatic Rebuilding applies to RAID 1 logical drives only. Buzzer – When enabled, the FastTrak controller’s buzzer will sound to report a problem. S.M.A.R.T. Status – SMART, an acronym for Self-Monitoring Analysis and Reporting Technology, is a feature of the disk drive software. When enabled, the FastTrak controller polls the disk drives for SMART information and reports it to you. S.M.A.R.T. Check Polling Interval – The FastTrak controller periodically polls the physical drives for SMART information and displays it in WebPAM. • • • 59 FastTrak TX2200/2300, TX4200/4300 User Manual Choose an interval from the dropdown menu. The range is 0 to 120 seconds. A setting of 0 seconds disables the polling function. Controller Schedule Click on the Schedule tab to access scheduled background processes (such as Rebuild, Media Patrol, Expansion/Migration, Initialization and Synchronization). To access or schedule a Rebuild, Expansion, Migration, Initialization or Synchronization, click on the Logical Drive appropriate tab in Management View. icon in Tree View then select the To access or schedule a Media Patrol, click on the Physical Drive View then select the Media Patrol tab in Management View. icon in Tree Delete a Scheduled Process To delete a scheduled process: 1. 2. 3. 4. 5. Click on the Controller icon in Tree View. Select the Schedule tab in Management View. Check the box to the left of the process you want to delete. Click the Delete button. In the Confirmation box, click the OK button. Alternative method to delete a scheduled process: 60 Chapter 5: WebPAM 1. 2. Go to its function tab under the Physical Drive icon. Under Schedule, click the Disable radio button. icon or Logical Drive Controller Lock The Lock tab displays lock status and enables you to lock or unlock a subsystem controller. The locking mechanism isolates the controller during maintenance operations and other periods when you want to avoid interruption from other users trying to access the logical drives under this controller. To lock the Controller on the Host PC: 1. 2. 3. 4. Click on the Controller icon in Tree View. Select the Lock tab in Management View. From the dropdown menu, select a period of time to hold the lock. The lock time range is 1 to 30 minutes. Click on the Lock button to set the lock. The lock will release itself automatically at the end of the period you specified. 5. To release the lock before the scheduled time, click the Unlock button. 61 FastTrak TX2200/2300, TX4200/4300 User Manual Physical Drives • • • • Physical Drive View (below) Media Patrol Schedule (page 62) Physical Drive Information (page 64) • • Physical Drive Media Patrol (page 65) Physical Drive Bad Sector Log (page 67) Locate a Physical Drive (page 68) Physical Drive Settings (page 65) • Physical Drive View To access Physical Drive View, click on the Physical Drive View icon in Tree View. From this window, you can click on the links to access information and functions of individual physical drives and use the Split and Merge feature. Media Patrol Schedule The Physical Drive View–Media Patrol tab allows you to start Media Patrol on all physical drives. You can also run Media Patrol on individual physical drives, see page 65. Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive, sector by sector. Media Patrol checks physical drives 62 Chapter 5: WebPAM assigned to logical drives, spare drives and currently unassigned physical drives that were once part of a logical drive or a spare. Media Patrol does not check new physical drives that have never been configured nor physical drives assigned as JBOD. Unlike Synchronization and Redundancy Check, Media Patrol is concerned with the condition of the media itself, not the data recorded on the media. If Media Patrol encounters a suspect sector, it will attempt to regenerate the data and write to the suspect sector. If the write operation is successful, Media Patrol continues checking other sectors. If the write operation fails, Media Patrol reports the error to your PC's system log and to the physical drive's Bad Sector Log (see page 67). This action triggers a BSL update message and an email message if you enabled that notification option (see page 48). To schedule Media Patrol: 1. 2. Click on the Physical Drive View icon in Tree View. Click on the Media Patrol tab in Management View. 3. 4. 5. Click on the Enable radio button. Click on the by Day, by Week or by Month radio button. From the dropdown menus, select a start time and a day of the Week or Month, if applicable. Start time is based on a 24-hour clock. Click the Schedule button. 6. To cancel the scheduled Media Patrol operation: 1. 2. 3. Click on the Physical Drive View Click the Disable radio button. icon in Tree View. Click on the Media Patrol tab in Management View. 63 FastTrak TX2200/2300, TX4200/4300 User Manual Physical Drive Information To access information about a physical drive: 1. 2. Click on the Physical Drive View Click on the Physical Drive icon. icon in Tree View. The information tab displays the following information: • • • • • • • • Drive Model – The disk drive manufacturer’s model name or number. Serial Number – The serial number of this disk drive. Firmware Version – The version number of the firmware on this disk drive. Enclosure – The model of SuperSwap enclosure in which the disk drive is installed. If there is no SuperSwap enclosure, the field says None. Drive Status – The operational of this disk drive. Functional means normal. Others include Offline. Background Activity – The current background activity affecting this disk drive. Idle means no activity. Others include Initializing and Rebuilding. Capacity – The data capacity of this disk drive in GB. Ultra DMA Mode – The UDMA mode in which this disk drive currently operates. 64 Chapter 5: WebPAM • S.M.A.R.T. Status – SMART, an acronym for Self-Monitoring Analysis and Reporting Technology, is a feature of the disk drive software. When this feature is supported, the drive will pass SMART information to the FastTrak controller when it polls the physical drives. Write Cache Status – Indicates whether the disk drive’s write cache is Enabled or Disabled. You can change this status under the Settings tab (see below). • Physical Drive Settings Physical Drive Settings allows you to enable or disable the Write Cache and Native Command Queuing (NCQ) on an individual physical drive. To access the physical drive setting: 1. 2. 3. Click on the Physical Drive View Click on the Physical Drive icon. icon in Tree View. Click on the Settings tab in Management View. 4. 5. 6. Click the Write Cache Enable or Disable radio button. Click the NCQ Enable or Disable radio button. Click the Submit button. Physical Drive Media Patrol The Physical Drive–Media Patrol tab allows you to start Media Patrol on an individual physical drive. You can also run Media Patrol on all physical drives at the same time, see page 62. Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive, sector by sector. Media Patrol checks physical drives assigned to logical drives, spare drives and currently unassigned physical drives that were once part of a logical drive or a spare. Media Patrol does not check new physical drives that have never been configured nor physical drives assigned as JBOD. Unlike Synchronization and Redundancy Check, Media Patrol is concerned with the condition of the media itself, not the data recorded on the media. If Media 65 FastTrak TX2200/2300, TX4200/4300 User Manual Patrol encounters a suspect sector, it will attempt to regenerate the data and write to the suspect sector. If the write operation is successful, Media Patrol continues checking other sectors. If the write operation fails, Media Patrol reports the error to your PC's system log and to the physical drive's Bad Sector Log (see page 67). This action triggers a BSL update message and an email message if you enabled that notification option (see page 48). To start Media Patrol immediately: 1. 2. 3. Click on the Physical Drive View Click on the Physical Drive icon. icon in Tree View. Click on the Media Patrol tab in Management View. 4. Click the Start Now button. To schedule Media Patrol to run at a later time: 1. 2. 3. Click on the Physical Drive View Click on the Physical Drive icon. icon in Tree View. Click on the Media Patrol tab in Management View. 4. 5. Click on the Enable radio button. Click on the by Day, by Week or by Month radio button. 66 Chapter 5: WebPAM From the dropdown menus, select a start time and a day of the Week or Month, if applicable. Start time is based on a 24-hour clock. 6. Click the Schedule button. To cancel the scheduled Media Patrol operation: 1. 2. 3. 4. Click on the Physical Drive View Click on the Physical Drive Click the Disable radio button. icon. icon in Tree View. Click on the Media Patrol tab in Management View. Physical Drive Bad Sector Log On occasion, an error can arise with the media on a physical drive. WebPAM keeps track of bad sectors in order to inform you of the condition of individual physical drives. To access a physical drive’s bad sector log: 1. 2. 3. Click on the Physical Drive View Click on the Physical Drive icon. icon in Tree View. Click on the BSL tab in Management View. If any bad sectors are found, they are listed here. WebPAM informs you by popup and email messages when a bad sector error is logged (see page 48). After 10 bad sectors have been discovered on a physical drive, WebPAM issues a warning to replace the drive. After 20 bad sectors have been discovered: • On fault-tolerant (RAID 1 or 10) logical drives, the FastTrak controller will set down the physical drive (take it offline) and the logical drive will go critical. Replace the physical drive and rebuild your logical drive. • On non-fault-tolerant (RAID 0) logical drives, the physical drive remains online. Backup your data, replace the physical drive, create a new logical drive and copy your data to it. 67 FastTrak TX2200/2300, TX4200/4300 User Manual See “Logical Drive Rebuild” on page 79 and “Logical Drive Critical / Offline” on page 86. See the SuperSwap User Manual for more information about replacing a physical drive. Locate a Physical Drive When it becomes necessary to access a physical drive installed in a SuperSwap enclosure, this function will help you identify the physical drive you want. To locate a physical drive: 1. 2. 3. Click on the Physical Drive View Click on the Physical Drive icon. icon in Tree View. Click on the Locate Drive tab in Management View. 4. Click the Locate Drive button. The Management Window will display the message “Identified started” and the Status LED for this physical drive will flash rapidly on the SuperSwap enclosure. If you remove the physical drive, the Status LED stops blinking, the Activity LED goes dark and WebPAM will report that the physical drive was unplugged. When you replace the drive, the LEDs will return to normal operation. If you do not remove the physical drive, click on the Located Release button to stop the Status LED from blinking. For more information, see the SuperSwap User Manual. 68 Chapter 5: WebPAM Logical Drives • • • • • • • Logical Drive View (below) Create a Logical Drive (page 69) JBOD (page 73) Delete a Logical Drive (page 74) Logical Drive Information (page 74) Logical Drive Settings (page 75) Logical Drive Migration and Expansion (page 76) • • • • • Logical Drive Rebuild (page 79) Synchronize/Redundancy Check All Logical Drives (page 82) Logical Drive Synchronization/ Redundancy Check (page 84) Logical Drive Initialization (page 86) Logical Drive Activation (page 86) Logical Drive View Logical Drive View provides a list of all logical drives currently on the Host PC. To access Logical Drive View, click on the Logical Drive View icon in Tree View. From this screen, you can click on the links to access information and functions of individual logical drives and use the Create and Delete features. Create a Logical Drive A logical drive is a collection of physical drives in a RAID. To create a new logical drive: 1. 2. Click on the Logical Drive View Click on the Create tab. icon. 69 FastTrak TX2200/2300, TX4200/4300 User Manual 3. Select the radio button beside the RAID level you want for your logical drive. WebPAM displays the RAID levels you can use with the available disk drives. You can also select JBOD on this screen. See “Choosing a RAID Level” on page 100 for information about the advantages and requirements of the available RAID levels and JBOD. 4. 5. In the Select Drive Group screen, click on the radio button for one of the following: • • Free Drives – Select all Free (unassigned) disk drives Logical Drive – Select the Free portion of disk drives whose other portion is assigned to a Logical Drive The available choices depend on the RAID level you selected and the disk drives available. 6. Click the Next button. 70 Chapter 5: WebPAM 7. If you want to create a logical drive with unused capacity, enter the assigned (used) capacity in the Logical Drive Size field. To use the maximum capacity, check the Use Maximum Capacity box. Click on the disk drives to select them. Available drives have a black frame. Selected drives have a red frame. Click the Next button. If you selected JBOD, click the Finish button on the Select Drives screen. This completes the creation process for JBOD. 8. 9. 10. Enter a name for the logical drive in the field provided. 11. Click the Next button. 71 FastTrak TX2200/2300, TX4200/4300 User Manual 12. For RAID 0 and RAID 10 logical drives, select a Stripe Block Size of 32, 64 or 120 KB. 64 KB is the default. See “Stripe Block Size” on page 102 for more information. 13. Select an Initialization policy from the dropdown menu. • • • Fast Initialization – Erases the Master Boot Record (MBR) of the physical drives being added to the logical drive. Full Initialization – Erases all sectors of the physical drives being added to the logical drive. None – No initialization. This choice is not recommended. 14. Click the Finish button. If there are physical drives available, the Select RAID Level screen appears again, where you can create an additional logical drive. 72 Chapter 5: WebPAM Click on the Logical Drive logical drive. Icon to see all of the information about your new Before you can use your new logical drive, you must partition and format the logical drive using your PC’s operating system. See “Appendix A: Partition and Format” on page 121 for more information. JBOD In WebPAM, JBOD is created, managed and deleted the same as a logical drive. You can also use the FastTrak BIOS for this purpose. See the FastTrak User Manual for more information on the BIOS. JBODs do not have Settings, Rebuild, Migration, Synchronization or other functions that pertain to Logical Drives. 73 FastTrak TX2200/2300, TX4200/4300 User Manual If you attach a physical drive that was initialized using Windows disk management, that drive will be automatically recognized as a JBOD by the FastTrak controller and WebPAM. Delete a Logical Drive Warning When you delete a logical drive, you delete all data on the logical drive. Be sure to backup any important data before you delete a logical drive! To delete a logical drive: 1. 2. Click on the Logical Drive View Select the Delete tab. icon. 3. 4. 5. 6. Check the box to the left of the logical drive you want to delete. Click the Submit button. In the Confirmation box, click the OK button. In the Warning box, click the OK button. The selected logical drive is deleted. Logical Drive Information Logical Drive View provides a list of all logical drives currently on the Host PC. To access Logical Drive View: 1. 2. Click on the Logical Drive View Click on the Logical Drive icon in Tree View. icon of the logical drive you want to see. 74 Chapter 5: WebPAM From this screen, you can click on the links to access the Settings, Drive Mapping, Migration, Rebuild, Synchronization, Initialization and Activation features. The features that apply to this logical drive have blue tabs. Features that do not apply have grayed tabs. Logical Drive Settings Logical Drive Settings allows you to assign a name to a logical drive and to change its controller cache settings. To access logical drive settings: 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive icon in Tree View. icon of the logical drive you want to see. Click on the Settings tab in Management View. 4. 5. Enter a name in the Assigned Name field, as desired. Click the Submit button when you are done. 75 FastTrak TX2200/2300, TX4200/4300 User Manual Logical Drive Migration and Expansion The Logical Drive–Migration tab enables you to migrate or expand a logical drive. Migration is the process of changing the RAID level of an existing logical drive. Expansion is the process of adding more physical drives to a logical drive while keeping the same RAID level. The Migration feature applies to certain combinations of RAID level and number of physical drives, as described in the table below. FastTrak TX2200, TX2300 From RAID 0: 1 drive To RAID 0: 2 drives RAID 1: 2 drives Result Increased performance and capacity Adds redundancy FastTrak TX4200, TX4300 From RAID 0: 1 drive To Result RAID 0: 2, 3 or 4 drives Increased performance and capacity RAID 1: 2 drives Adds redundancy Increased performance and capacity, adds redundancy Increased performance and capacity RAID 10: 4 drives RAID 0: 1 or 2 drives RAID 1: 2 drives RAID 10: 4 drives Migration and Expansion are not available for JBOD. For more information, see “Logical Drive Expansion” on page 103 and “RAID Level Migration” on page 104. You can set up an Migration to begin immediately (on demand) or schedule a Migration for a time when there is less demand on the RAID system. On Demand To migrate a logical drive: 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive icon in Tree View. icon of the logical drive you want to migrate. Click on the Migration tab in Management View. 76 Chapter 5: WebPAM 4. If the Migration or Expansion requires additional physical drives, click on a free physical drive to select it. Available drives have a black frame. Selected drives have a red frame. Click the Start Now button. 5. You can monitor Migration or Expansion progress on the Logical Drive Migration tab. Click the respective buttons to pause and resume the Migration. Scheduled To schedule a Migration or Expansion: 1. 2. Click on the Logical Drive View Click on the Logical Drive expand. icon in Tree View. icon of the logical drive you want to migrate or 77 FastTrak TX2200/2300, TX4200/4300 User Manual 3. Click on the Migration tab in Management View. 4. 5. 6. 7. 8. 9. Click on a free physical drive to select it. Available drives have a black frame. Selected drives have a red frame. Click on the Enable radio button. From the dropdown menus, select a start time. Start time is based on a 24-hour clock. Click in Start At field to display a popup calendar. Click on the start date in the calendar or enter a date manually. Click the Schedule button. Cancel a Schedule If you want to cancel the scheduled Migration, do the following: 1. 2. 3. 4. Click on the Logical Drive View Click on the Logical Drive icon. icon in Tree View. Click on the Migration tab in Management View. Click on the Disable radio button. 78 Chapter 5: WebPAM Logical Drive Rebuild Rebuild refers to the process of repairing a logical drive by reconstruction the data on one of its physical drives.This feature only applies to logical drives with redundancy, RAID 1 and RAID 10. You can set up a Rebuild to: • • • Begin immediately (on demand) Schedule a Rebuild for a time when there is less demand on the RAID system Begin automatically when a logical drive goes critical or degraded (see “Create a Spare Drive” on page 92) On Demand To rebuild a logical drive: 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive icon in Tree View. icon of the logical drive you want to rebuild. Click on the Rebuild tab in Management View. 4. 5. Select physical drive to use in the rebuild. Available drives have a black frame. Selected drives have a red frame. Click the Start Now button. 79 FastTrak TX2200/2300, TX4200/4300 User Manual You can monitor Rebuild progress on the Logical Drive Rebuild tab. Click the respective buttons to pause and resume the Rebuild. Click the Abort button to stop the Rebuild. After an abort, click the Restart button to start the Rebuild from the beginning (zero percent). Scheduled To schedule a Rebuild: 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive icon in Tree View. icon of the logical drive you want to rebuild. Click on the Rebuild tab in Management View. 80 Chapter 5: WebPAM 4. 5. 6. 7. 8. 9. Select the physical drive you want to rebuild. Available drives have a black frame. Selected drives have a red frame. Click on the Enable radio button. From the dropdown menus, select a start time. Start time is based on a 24-hour clock. Click in Start At field to display a popup calendar. Click on the start date in the calendar or enter a date manually. Click the Schedule button. Cancel a Schedule If you want to cancel the scheduled Rebuild, do the following: 1. 2. 3. 4. Click on the Logical Drive View Click on the Logical Drive icon. icon in Tree View. Click on the Rebuild tab in Management View. Click on the Disable radio button. 81 FastTrak TX2200/2300, TX4200/4300 User Manual Automatic Rebuild Automatic rebuilding of a logical drive is possible under the following conditions: • • • The logical drive is a RAID 1. See “Create a Logical Drive” on page 69. There is a spare drive present in the RAID system. See “Create a Spare Drive” on page 92. Automatic Rebuild Status is enabled in the Controller Settings. See “Controller Settings” on page 59. If the three above conditions are met, a logical drive will replace a faulty disk drive and rebuild itself automatically. WebPAM will report the critical logical drive and automatic rebuild in its user interface as well as via popup messages. Depending on your Event Notification settings (see page 48), WebPAM can also notify you via email message. When the automatic rebuild operation is completed, you must remove and replace the faulty physical drive with a new one. See “Replace the Failed Disk Drive” on page 88 and the FastTrak User Manual and SuperSwap User Manual for more information on replacing a physical drive. Synchronize/Redundancy Check All Logical Drives The Logical Drive View–Synchronization Schedule tab enables you to synchronize all logical drives. You can also synchronize an individual logical drive, see page 84. Synchronization refers to an automated process of checking and correcting data and parity. Unlike a Rebuild, Synchronization is a maintenance operation. Redundancy Check is an automated process of checking data and parity but it only reports and does not correct, any inconsistencies that it finds. Synchronization and Redundancy Check apply to RAID 1 and RAID 10 logical drives. When an logical drive is first created and you select Full Initialization, the same action as Synchronization takes place. To schedule Synchronization for all logical drives: 1. Click on the Logical Drive View icon in Tree View. 82 Chapter 5: WebPAM 2. Click on the Synchronization Schedule tab in Management View. 3. 4. 5. 6. In the Policy dropdown menu, select Fix if you want Synchronization or Redundancy Check if you do not want to correct inconsistencies. Click on the Enable radio button. Click on the by Day, by Week or by Month radio button. From the dropdown menus, select a start time and a day of the Week or Month, if applicable. Start time is based on a 24-hour clock. Click the Schedule button. 7. If you want to cancel the scheduled Synchronization, do the following: 1. 2. 3. Click on the Logical Drive View Click on the Disable radio button. icon in Tree View. Click on the Synchronization tab in Management View. 83 FastTrak TX2200/2300, TX4200/4300 User Manual Logical Drive Synchronization/Redundancy Check Synchronization refers to an automated process of checking and correcting data and parity. Unlike a Rebuild, Synchronization is a maintenance operation. You can also synchronize all logical drives at the same time, see page 82. Redundancy Check is an automated process of checking data and parity but it only reports and does not correct, any inconsistencies that it finds. Synchronization and Redundancy Check apply to RAID 1 and RAID 10 logical drives. When an logical drive is first created and you select Full Initialization, the same action as Synchronization takes place. You can set up a Synchronization or Redundancy Check to begin immediately (on demand) or schedule a Synchronization or Redundancy Check for a time when there is less demand on the RAID system. On Demand To Synchronize or Redundancy Check a logical drive: 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive synchronize. icon in Tree View. icon of the logical drive you want to Click on the Synchronization tab in Management View. 4. 5. In the Policy dropdown menu, select Fix if you want Synchronization or Redundancy Check if you do not want to correct inconsistencies. Click the Start Now button. 84 Chapter 5: WebPAM You can monitor Migration progress on the Logical Drive Migration tab. Click the respective buttons to pause, resume or abort the Synchronization or Redundancy Check. Scheduled To schedule a Synchronization or Redundancy Check: 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive synchronize. icon in Tree View. icon of the logical drive you want to Click on the Synchronization tab in Management View. 4. 5. 6. 7. In the Policy dropdown menu, select Fix if you want Synchronization or Redundancy Check if you do not want to correct inconsistencies. Click on the Enable radio button. Click on the by Day, by Week or by Month radio button. From the dropdown menus, select a start time and a day of the Week or Month, if applicable. Start time is based on a 24-hour clock. Click the Schedule button. 8. Cancel a Schedule If you want to cancel the scheduled Synchronization or Redundancy Check, do the following: 1. 2. Click on the Logical Drive View Click on the Logical Drive icon. 85 icon in Tree View. FastTrak TX2200/2300, TX4200/4300 User Manual 3. 4. Click on the Synchronization tab in Management View. Click on the Disable radio button. Logical Drive Initialization When logical drive is first created, you can select one of three choices for initialization: • • • Quick Initialization – Erases the reserve and master boot sectors of the physical drives being added to the logical drive. Full Initialization – Erases all sectors of the physical drives being added to the logical drive. None – No initialization. This choice is not recommended. When you select full initialization, the process takes some time, depending on the size of the physical drives selected for the logical drive. The Initialization tab enables you to pause the initialization process so that more of FastTrak's resources are available for other operations. When the other operations are done, you can resume the initialization of your new logical drive. 1. 2. 3. 4. 5. Click on the Logical Drive View Click on the Logical Drive want to pause. Click the Pause button. The initialization process stops. Click the Resume button. The initialization resumes from the point where you paused it. icon in Tree View. icon of the logical drive whose initialization you Click on the Initialization tab in Management View. Logical Drive Activation This feature enables you to designate a hot plug-and-play logical drive. It will become available in a future release of the FastTrak Controller card. Logical Drive Critical / Offline A fault-tolerant logical drive—RAID 1 or 10—goes critical when a disk drive is removed or fails. Due to the fault tolerance of the logical drive, the data is still available and online. However, once the logical drive goes critical, it has lost its fault tolerance and performance may be adversely affected. If the fault was caused by a failed disk drive that was removed, the drive must be replaced by another drive, either identical or larger, in order for the RAID system to rebuild and restore optimal configuration. 86 Chapter 5: WebPAM A non-fault tolerant logical drive—RAID 0—goes offline when a disk drive is removed or fails. Since the logical drive is not fault tolerant, the data stored in the disk array is no longer accessible. If one disk drive fails, all of the data on the logical drive is lost. You must replace the failed drive. Then, if the logical drive had more than one disk drive, delete the logical drive and re-create it. Restore the data from a backup source. When a Disk Drive Fails The following will occur when a disk drive fails or goes offline: • • • • The FastTrak Controller’s audible alarm, if enabled, will sound The SuperSwap Status LED changes from green to red WebPAM reports the condition in Tree View, with popup messages and, if Event Notification is set up, email messages If you have a RAID 1 logical drive with a hot spare drive properly configured, the logical drive will automatically rebuild itself using the spare drive In the example above, amber ! icons appear over the FastTrak, Controller, Logical Drive View and Logical Drive icons. Click on the Logical Drive View Logical Drive icons to verify the condition of the logical drive. or In this example, the Status is Critical and Background activity is Idle. This indicates that there is no automatic rebuild, so you must take action to restore the logical drive: 1. 2. 3. Identify the failed disk drive. Replace the failed disk drive. Rebuild your logical drive. 87 FastTrak TX2200/2300, TX4200/4300 User Manual Identify the Failed Disk Drive Click on the Physical Drive View icon in the WebPAM user interface. Look for a missing physical drive. A drive that used to be present but is suddenly absent is the failed disk drive. No drive on Port 2 Port 1 Port 3 Port 4 In this example, there were four disk drives connected to the FastTrak Controller. Notice that there is no drive on Port 2. This is the failed drive. Replace the Failed Disk Drive Replace the failed disk drive with a new one of equal or greater capacity. Then rebuild the logical drive. See “Install the Disk Drives” on page 10 and the SuperSwap User Manual for more information about replacing a disk drive. Rebuild Your Logical Drive 1. 2. 3. Click on the Logical Drive View Click on the Logical Drive icon in Tree View. icon of the logical drive you want to rebuild. Click on the Rebuild tab in Management View. 88 Chapter 5: WebPAM 4. 5. Select the physical drive you just replaced or an available Free drive. Click the Start Now button. You can monitor Rebuild progress on the Logical Drive Rebuild tab. Click the respective buttons to pause and resume the Rebuild. When the Rebuild is finished, your logical drive will be Functional again. 89 FastTrak TX2200/2300, TX4200/4300 User Manual Enclosures Enclosure View Enclosure View provides a list of all enclosures currently on the Host PC. To access Enclosure View, click on the Logical Drive View icon in Tree View. From this window, you can click on the links to access information and functions of individual Enclosures. Enclosure To access information about an Enclosure: 1. 2. Click on the Enclosure View Click on the Enclosure icon. icon in Tree View. 90 Chapter 5: WebPAM The information tab displays the following information: • • • • Enclosure Type – The manufacturer’s model name or number.
Assigning HD In Fast Build Promise Utility. I have read through the online manual from Promise and all the configurations like Rockster mentions are.
TX2200 / TX2300 TX4200 / TX4300 U SER M ANUAL
Promise RAID help. This is a discussion on Promise RAID help within the Motherboards, Bios & CPU forums, part of the Tech Support Forum category. Hi all.
. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed. Entering the BIOS FastBuild utility.